Return & Refund Policy
Thank you for shopping with us. If you are not completely satisfied with your purchase, we're here to help.
Returns
You have 30 days from the date you received your item to request a return.
To be eligible for a return, your item must:
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Be unused and in the same condition that you received it
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Be in the original packaging
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Include proof of purchase (order number or receipt)
Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards
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Perishable goods
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Personal care or hygiene products
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Final sale items
Return Process
To start a return, please contact our support team with your order number and reason for return. Once your request is approved, we will provide instructions on how to send the item back.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again
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Contact your credit card company
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Contact your bank, as processing times may vary
If you have done all of this and still have not received your refund, please contact us.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging so we can resolve the issue quickly.
Contact Us
If you have any questions about returns or refunds, please contact our support team.